HIPAA Compliance
DR Documents is totally HIPAA compliant. Every step of the way, from the moment you dictate information to the return of your transcribed documents from one of our professional transcriptionists, we have adhered to strict best practice procedures within the framework of HIPAA (Health Insurance Portability and Accountability Act) guidelines. Every detail within our technology-based transcription system - document management and data storage - has been safety-checked and provides assurance to our professional customers of complete privacy and availability.
Our Technology Is Your Assurance of Privacy Protection
- Our secure web interface uses the latest encryption technology assuring confidential access and use for audio file uploads, tracking, and transcribed file downloads.
- You can rest-easy with 24/7 monitoring of all systems through our dedicated privacy guard system.
- All files are encrypted during transmission to DR Documents and on their return from DR Documents to your medical practice preventing any unauthorized use of private information.
- Our national toll-free dial-up 800 line provides secure access to the system.
- Your files are protected from encroachment through outside sources and unauthorized personnel by an extensive system of firewalls and anti-virus software technology as well as password and login procedures.
- All files are backed-up at a secure location several times per day for your protection and that of your patients.
- DR Documents audits all procedures and processes for effectiveness and security on a regular basis. All information is protected at a secure off-site facility with restricted access policies and procedures in place 24/7.
- DR Document personnel including company management, office administration, technology specialists and transcriptionists have proper clearances for handling Protected Healthcare Information (PHI) within the scope of our service and HIPAA regulations.